Beneficiaries / Caregivers

The SMP program empowers seniors through increased awareness and understanding of healthcare programs.  This knowledge helps seniors protect themselves from the economic and health-related consequences of Medicare and Medicaid fraud, error and abuse.

SMP projects also work to resolve beneficiary complaints of potential fraud in partnerships with state and national fraud control/consumer protection entities, including Medicare contractors, state Medicaid fraud control units, state attorneys general, the Office of the Inspector General (OIG) and the Centers for Medicare and Medicaid Services (CMS).

These activities support the Administration on Aging’s (AoA) goals of promoting increased choice and greater independence among older adults.  Families and caregivers play a KEY role in caring for relatives, friends and loved ones.  Caregivers, both paid and unpaid, provide care for patients, residents and loved ones with a chronic illnesses or disabilities or the frailties of age.  Caregivers often play a role in assisting beneficiaries locate medical services and with claims and billings.

The SMP program recruits and trains volunteers to educate peers, beneficiaries and caregivers in their local communities.  Knowledge is one of the best defenses against healthcare fraud.

If you would like to request a speaker or presentation on the Virginia SMP Program and How to Protect, Detect and Report Healthcare Fraud, please contact the Virginia SMP Program at:

Virginia SMP

Virginia Association of Area Agencies on Aging

24 East Cary Street, Suite 100

Richmond, Virginia 23219

1-800-938-8885

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